Browsing by Author "Phenphimol Seriwatana"
Contribution of cultural intelligence to quality of working relationship and job burnout : the case of Thai cabin crew members belonging to a national minority group Phenphimol Seriwatana; Peerayuth Charoensukmongkol (National Institute of Development Administration, 2019)
Nowadays, the leading national airlines of many countries have expanded their international routes worldwide. Although these airlines generally recruit their workforce from their home country to work on the cabin crew team, their international expansion requires them to have foreign crew members from the countries where they have expanded their flight routes. However, despite the benefits of having foreign crew members on the team, many national airlines tend to have a policy of hiring a small proportion of foreign crew members, thereby making ...