Now showing items 1-4 of 4

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    The casual effects of human resource practices, supervisor support, and coworker support, influencing on organizational citizenship behaviour towards job performance of frontline employees in four-star hotels in Phuket, Thailand 

    Yanapa Boonparkob; Sangkae Punyasiri (National Institute of Development Administration, 2019)

    This study attempts to propose and examine a theoretical conceptual model that investigates the causal effects of hotel frontline employees’ perceptions of human resource (HR) practices, supervisor support, and coworker support, influencing on organizational citizenship behaviour (OCB) towards job performance in the context of four-star hotels in Phuket, Thailand. The mediating effects of OCB are also highlighted. HR practices in this study are in a form of high-performance work practices (HPWPs) consisting of selective staffing, rewards, training, ...
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    The development of 21st century learning skills to enhance the performance effectiveness of convention hotel staff in Thailand 

    Busarin Wongwiwattana; Chokechai Suveatwatanakul (National Institute of Development Administration, 2017)

    This paper was aimed to present the guideline development of 21st Century Learning Skills for the convention hotel staff’s performance and effectiveness in Thailand.  The results of the study could help to improve the performance of convention hotel staff, especially at convention hotels in Thailand.  Convention hotels are used for meetings and business conventions which generate a lot of benefits to the country such as revenue, employment, cross cultural management and technological development respectively. Thus, it is necessary to understand ...
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    The effects of human resource management systems on employee job performance in Thailand's state enterprises 

    Wisit Manee; Boon-Anan Phinaitrup (National Institute of Development Administration, 2019)

    The objectives of this research were: 1) to study the human resource management systems (HRMS) in Thailand’s state enterprises; 2) to study the impact of the perceptions of HRMS on employee job performance in Thailand’s state enterprises; 3) to test the mediation effect in the relationship between the perceptions of HRMS and employee job performance in Thailand’s state enterprises; 4) To test the moderation effects on relationship levels between the perceptions of HRMS and mediating variables and between mediating variables and employee job ...
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    The role of human resource management practices in promoting good governance in the Thai civil service 

    Phatcharinporn Sarnthoy; Chindalak Vadhanasindhu (National Institute of Development Administration, 2018)

    The main purpose of this study was to 1) examine the influence of human resource management practices on good governance in the Thai civil service 2) examine human resource management practices that relate to good governance in the Thai civil service, 3) understand the casual relationship that HRM practices have towards good governance in the Thai civil service and 4) understand the mediation role of ethics management and ethical culture that pass the relationship from HRM practices to good governance in the Thai civil service. The instrument for ...