Browsing คณะนิเทศศาสตร์และนวัตกรรมการจัดการ by Subject "Customer loyalty"
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The causal model of factors affecting Thai customer loyalty towards e-commerce business
(National Institute of Development Administration, 2017);
This research utilizes the mixed method research with the objectives to develop and to examine the consistency between the causal model of factors affecting Thai customers loyalty towards e-commerce business and the empirical data, furthermore to explore the opinions of academics and online marketers in relating to the marketing communication factors influencing Thai customers loyalty to e-commerce business. The research method has been divided consecutively into two parts which are; Part 1: the quantitative research conducting survey methodology ...