Now showing items 27-46 of 210

  • Thumbnail

    Developing destination safety indicators and strategy for promoting tourists' safety confidence 

    Thanapol Inprasertkul; Rugphong Vongsaruj (National Institute of Development Administration, 2020)

    As safety and security issue is playing an important role to ensure a quality in tourism and is considering as a key factor in tourist’s decision-making process to select a destination, therefore the necessary improvement of safety and security must be considered and implemented. To provide safe and secured perception, a clear understanding of tourists' safety requirements, measures and concerns must be noticed. Then appropriate measures and strategies can be created to serve international tourists. Therefore, this study aims to develop and assess ...
  • Thumbnail

    Developing human resource development guideline based on relationship marketing to enhance effectiveness on business performance in airline business 

    Theerapong Theerathanongwut; Chokechai Suveatwatanakul (National Institute of Development Administration, 2016)

    The purpose of this research, developing human resource development guideline based on relationship marketing to enhance effectiveness on business performance in airline business are 1) To compare the opinions of employees in the airline industry in each generation regarding the Relationship Marketing concept. 2) To analyze the factors influencing aviation industry indicators of success concerning business performance in terms of Relationship Marketing. 3) developing human resource development guideline based on relationship marketing to ...
  • Thumbnail

    Developing perceptions and brand equity to enhance the potential of adventure tourism in Bencha Burapha Suvarnabhumi Provinces 

    Thida Laemlaksakul; Kassara Sukpatch (National Institute of Development Administration, 2016)

    The study on Developing perceptions and brand equity to enhance the potential of adventure tourism in Bencha Burapha Suvarnabhumi provinces has 3 main objectives: 1) To explore the personal factors influencing brand equity and perceptions of adventure tourism in Bencha Burapha Suvarnabhumi provinces. 2) To examine the relationship between personal factors and potential factors influencing the brand equity and perceptions of adventure tourism in Bencha Burapha Suvarnabhumi provinces. 3) To develop perceptions and brand equity to enhance potential ...
  • Thumbnail

    Developing service quality for spa establishments in the active beach tourism cluster, Thailand 

    Anan Chieochankitkan; Kassara Sukpatch (National Institute of Development Administration, 2013)

    The objectives of this study are: 1) to assess the level of perception in: service quality, perceived value, service encounter, and satisfaction of customers using spa treatments, 2) to study the dimensions of service quality, which is important in order to evaluate the spa establishments based on customers’ demographics, 3) to study customers’ desires toward spa treatments based on their demographics, 4) to study the causal relationship between service quality, perceived value and service encounter on customer satisfaction of customers ...
  • Thumbnail

    Developing training program assessment instrument for employee in the hotel industry 

    Tanida Lakornsri; Suwaree Namwong (National Institute of Development Administration, 2017)

    Training is a foundation for improving staff competency, staff satisfaction, and staff commitment. Thus, this research aimed to develop an instrument to assess the training program to be a training program effectiveness. This study also attempted to fulfill the research gap examining the relationship among staff reaction towards training program, training satisfaction, and staff commitment. To achieve the research aim, four research questions have stated: 1) How does an organization develop a training program? 2) How to measure operational ...
  • Thumbnail

    Development of destination branding through cultural identity: the case study of ancient market in Suphanburi river 

    Sathcha Kaisornrat; Worarak Sucher (National Institute of Development Administration, 2016)

    The objectives of the research on Brand Development of Destinations in Community Culture: Case Studies of Ancient Community Markets in the Suphanburi Basin were 1) to study the local destination brand identity in the ancient market communities of Kao Hong and Sam Chuk in Suphanburi, Thailand; 2) to analyze the branding processes of these two ancient market communities as tourist destinations.; 3) to develop guidelines for other ancient market communities in Thailand to effectively brand themselves as tourist destinations; From The case ...
  • Thumbnail

    Development of small-sized travel enterprises as an innovative organization 

    Kittikan Kanchanakhuha; Kassara Sukpatch (National Institute of Development Administration, 2017)

    The objectives of this study are as follows: 1) investigate and develop the innovative organization indicators for small-sized travel enterprises; 2) investigate the relationships of innovative organization indicators for small-sized travel enterprises; and 3) obtain the guidelines for developing small-sized travel enterprises as an innovative organization. This study apply Balanced Scorecard (BSC) concept, in order to enhance factors influential to performance and sustain competitiveness of organizational innovativeness.
  • Thumbnail

    Emotional tourist-experience design: a health-wellbeing for the active 50-plus 

    Anugool Bhumiwat; Suwaree Namwong (National Institute of Development Administration, 2020)

    The main aim of this study is to design the health-experienced activity for the active 50-Plus tourists. This study initially intends to explore the opportunity promoting the 50-Plus’ activities, with alternatively designing their choices of health improvement and self-fulfillment from tourist-experience perspectives. Thus, the study process is set to find the research gaps of the four related domains: tourist, health, experience, and tourism. Firstly, the active 50-Plus tourist is defined from the gap that they are undeniable to grow older with ...
  • Thumbnail

    Employee engagement model : an explanatory study of antecedents and consequences for Thai hotel industry 

    Supaporn Prasongthan; Chokechai Suveatwatanakul (National Institute of Development Administration, 2014)

    The purpose of this study is to find the essential factors that influence the levelof employee engagement, and the outcomes of the employee engagement for the Thaihotel industry. This study also develops the causal relationships model among thepredicted antecedent variables and the consequences of employee engagement for theThai hotel industry. Lastly, the HR practices and organizational approaches aresuggested in order to maximize the level of employee engagement for the Thai hotelindustry. The explanatory sequential mixed methods design was ...
  • Thumbnail

    Enhancing online customer engagement in online room reservation: a structural modeling approach 

    Pisit Pipatphokakul; Watsida Boonyanmethaporn (National Institute of Development Administration, 2020)

    This research purposes are 1) to identify the factors of online customer services, online customer experience, online room reservation website, and online customer engagement; 2) to investigate the variables of online customer engagement; and 3) to develop a structural equation model of enhancing online customer engagement. This research is a quantitative method by developing a structural equation model of enhancing online customer engagement. The samples of this study consisted of 451 respondents who have purchased online room reservation via ...
  • Thumbnail

    Exploring casual factors of active sport tourists affecting the revisit intentions to sport event participation in Thailand 

    Kanokwan Phoaroon; Watsida Boonyanmethaporn (National Institute of Development Administration, 2020)

    Sport event is a main driver that generate large proportion of income of sport tourism industry which is a growing sector of global tourism industry. However, it remains relatively untapped research in Thailand. Triathlon event is chosen as a case study for this research as it is becoming very popular in Thailand, yet there is no research being done. The scope of the study has been defined by the following research objectives (1) To access the level of Thai triathletes’ perceptions towards the sport event elements, destination attributes, event ...
  • Thumbnail

    Food activity uniqueness for creative tourism development: a case study Chiang Mai, Thailand 

    Vongvipha Thosuwonchinda; Suwaree Namwong (National Institute of Development Administration, 2017)

    This study aimed to determine the components of Activity Uniqueness for Creative Tourism, consisting of three sub-components, namely Creative Activity, Create a Positive Distinctive Activity, and Five Sense Body and to find the relationship between the components and tourists’ perception of creative tourism activities. Activities of Thai cookery school course were focused on.  Presently, Thailand tourism emphasizes on promoting greater abstract images, such as Thailand: Land of Smile, Thainess, and Thai Hospitality. However, it still lacks ...
  • Thumbnail

    Guideline of the hot spring management to promote the quality of health tourism in Thailand 

    Varinnar Siripooththilak; Kanokkarn Kaewnuch (National Institute of Development Administration, 2018)

    This research used mixed methods to investigate: 1) To study the tourist’s behavior in the Hot Spring area; 2) To study the expectations of Thai tourists towards the Hot Spring Management; 3) To study the perceptions of Thai tourists towards the Hot Spring Management; 4) To create guidelines of Hot Spring Management to promote the quality of Health Tourism in Thailand. The researcher employed purposive sampling. For the quantitative research, the sample group includes 400 Thai tourists who visited 4 sources of Hot Springs, including Phra Ruang ...
  • Thumbnail

    Guidelines based on factors that encourage cultural festival tourism coordinators to accept and adopt marketing competencies 

    Punnatree Suntisupaporn; Kanokkarn Kaewnuch (National Institute of Development Administration, 2018)

    The focus of this study is how to best support festival coordinators and festival tourism providers to adopt core competencies that will be most useful in creating a successful festival tourism marketing program. The objectives of this study were: 1. To investigate the current marketing competencies demonstrated by cultural festival coordinators. 2. To study cultural festival coordinators’ perceptions regarding the importance of marketing competencies. 3. To study the influence factors that cause cultural festival tourism coordinators to accept ...
  • Thumbnail

    Guidelines for developing employee engagement to enhance innovative organization in Thai hotel business 

    Watcharapong Khunpluem; Chokechai Suveatwatanakul (National Institute of Development Administration, 2017)

    This study was to create a pattern of website development that affects the trust in the decision for medical tourists in Thailand because nowadays the competition of medical tourism is increasingly higher in several countries, such as Singapore, Malaysia and India, where tourism is mainly promoted by website that is used as a source of information for the decision of visiting to medical tourism. Particularly, the interface factors on a website are important and affect the decision. Although currently there are many studies on developing a website ...
  • Thumbnail

    Guidelines for promoting hotel employee engagement by using compensation, benefit and rewards system 

    Yaowapha Neeyakorn; Kanokkarn Kaewnuch (National Institute of Development Administration, 2018)

    The current research sought to identify the factors associated with hotel employees’ motivation, specifically in relation to compensation, benefit and rewards system and to explain the ways their motivation affects their organizational engagement.  It was anticipated that the findings can be used to develop guideline for promoting hotel employee engagement by using compensation, benefit and rewards system.  The research applied qualitative research method by using the semi structured in-depth interviews with a total of 20 hotel employees who ...
  • Thumbnail

    Guidelines for responsible tourism development based on creating shared value towards society in active beach tourism cluster, Thailand 

    Pattaraporn Jiramahapoka; Patthareeya Lakpetch (National Institute of Development Administration, 2021)

    The objectives of this research are to 1) To explore the hotel industry perspectives on responsible tourism, 2) To study the causal factors of the hotel industry in adapting the responsible tourism concept to the idea of creating value for society, and 3) To propose the guidelines for responsible tourism development based on creating shared value towards society in Active Beach Tourism Cluster, Thailand The research design was a mixed methodology combining the quantitative and qualitative research. For the quantitative method, the data was ...
  • Thumbnail

    Human resource management practice model of Suvarnabhumi Airport, Thailand 

    Thanida Duangpaen; Therdchai Choibamroong (National Institute of Development Administration, 2020)

    This research study proposes a model for the human resources management practices of Suvarnabhumi Airport, Thailand and has five objectives: 1) to synthesize the process of human resources management practices of Taiwan Taoyuan International Airport, which is one of the world’s best ranking airports and recipient of the Worldwide Best Airport Staff in the World and Best Airport in Asia awards; 2) to evaluate the efficiency of the human resources management practices of Suvarnabhumi Airport; 3) to evaluate the effectiveness of the human resources ...
  • Thumbnail

    Human resource management practices for employee engagement to enhance organizational citizenship behavior in five-star hotels in Thailand 

    Pornpimol Chaisanit; Sangkae Punyasiri (National Institute of Development Administration, 2018)

    This study investigates the relationship between employee perceptions of human resource management practices (HRM practices) and organizational citizenship behavior (OCB), and also examines the mediating role of employee engagement between the relationship of employee perceptions of HRM practices and OCB in the context of five-star hotels in Thailand. The thesis especially focuses on eight HRM practices; namely, recruitment and selection, training support, performance appraisal, compensation and benefits, career opportunities, internal c ...
  • Thumbnail

    Indicator development for business continuity management of Thai convention venues under crisis 

    Nathsinee Chinthanapoompaisal; Phatthareeya Lukphet (National Institute of Development Administration, 2017)

    The study was aimed to develop indicators for business continuity management of Thai convention venues under crisis. The objectives were: 1) to explore the literature about the indicators for business continuity management of Thai convention venues under crisis; 2) to analyze the indicators for business continuity management of Thai convention venues under crisis; and, 3) to confirm the proposed indicators for business continuity management of Thai convention venues under crisis. The research design was a mixed methodology combining the ...