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AuthorPeerapong Tanvittayanont (1)SubjectCustomer satisfaction (1)e-Thesis (1)Structural equation modeling (1)
Tourism -- Marketing (1)
... View MoreDate Issued
2017 (1)

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The development of a structural equation model in managing experience, value and customer satisfaction in international tourism business 

Peerapong Tanvittayanont; Kassara Sukpatch (National Institute of Development Administration, 2017)
This research aimed 1) To study factors related to customer experience management, customer satisfaction and customer value in Thailand's outbound tour operators. 2) To develop a structural equation model of customer value ...

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Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
Library and Information Center | สำนักบรรณสารการพัฒนา
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