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AuthorPornpimon Sritharet (1)Siriporn Khetjenkarn (1)Yanapa Boonparkob (1)Yaowapha Neeyakorn (1)Subject
e-Thesis (4)
Hotels -- Employees (4)
Burnout (1)Emotional intelligence (1)Emotional labor (1)Green hotel (1)Hotel front desk personnel (1)Hotel management (1)Hotels -- Employees -- Wages (1)Hotels -- Personnel management (1)... View MoreDate Issued2019 (1)2018 (3)

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The model application of human resource development to create intention toward employee's behavior modification of green hotel 

Pornpimon Sritharet; Sangkae Punyasiri (National Institute of Development Administration, 2018)
This thesis is aimed to examine general context in human resource development in a green hotel by focusing on evaluate the environmental behavioral of hotel employees in a green hotel and investigate the casual factors ...
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The casual effects of human resource practices, supervisor support, and coworker support, influencing on organizational citizenship behaviour towards job performance of frontline employees in four-star hotels in Phuket, Thailand 

Yanapa Boonparkob; Sangkae Punyasiri (National Institute of Development Administration, 2019)
This study attempts to propose and examine a theoretical conceptual model that investigates the causal effects of hotel frontline employees’ perceptions of human resource (HR) practices, supervisor support, and coworker ...
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Guidelines for promoting hotel employee engagement by using compensation, benefit and rewards system 

Yaowapha Neeyakorn; Kanokkarn Kaewnuch (National Institute of Development Administration, 2018)
The current research sought to identify the factors associated with hotel employees’ motivation, specifically in relation to compensation, benefit and rewards system and to explain the ways their motivation affects their ...
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The effects of emotional labor and moderating roles of gender, age, and manager emotional intelligence on the job and organizational outcomes: a case study of frontline hotel employees in Phuket, Thailand 

Siriporn Khetjenkarn; Charoenchai Agmapisarn (National Institute of Development Administration, 2018)
        In the high competition of the hospitality and service industry, hotels are in the process of intensely managing their employees’behavior and emotions, and this can have a detrimental impact on frontline employees’ ...

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Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
Library and Information Center | สำนักบรรณสารการพัฒนา
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