Impacts of board roles and responsibilities, leadership styles and information and communication technology adoptions on organizational performance : A study of nonprofit organizations in Thailand
Files
Publisher
Issued Date
2013
Available Date
Copyright Date
Resource Type
Series
Edition
Language
eng
File Type
application/pdf
No. of Pages/File Size
213 leaves
ISBN
ISSN
eISSN
Other identifier(s)
b185151
Identifier(s)
Access Rights
Access Status
Rights
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Rights Holder(s)
Physical Location
National Institute of Development Administration. Library and Information Center
Bibliographic Citation
Citation
Thalerngsak Senakham (2013). Impacts of board roles and responsibilities, leadership styles and information and communication technology adoptions on organizational performance : A study of nonprofit organizations in Thailand. Retrieved from: http://repository.nida.ac.th/handle/662723737/3092.
Title
Impacts of board roles and responsibilities, leadership styles and information and communication technology adoptions on organizational performance : A study of nonprofit organizations in Thailand
Alternative Title(s)
Author(s)
Editor(s)
Advisor(s)
Advisor's email
Contributor(s)
Contributor(s)
Abstract
This research aimed to explore how these key factors – leadership styles,
board roles and responsibilities, and ICT adoption – are related to the performance of
nonprofit organizations (NPOs) in Thailand. The resource-based view theory, the
agency theory, the resource dependent theory, the institution theory, leadership
theories, as well as concepts about ICT adoption were studied to create factors that
affect the performance of NPOs.
The samples used in this research were 906 NPOs that were registered with
the Ministry of Social Development and Human Security. Questionnaires were
employed to gain opinions from management, such as board chair, executive director
or managing director, board member, secretary general, and middle management
(project manager and department manager). The number of respondents was 329. The
Stepwise Regression Analysis was utilized to test the framework and assumptions of
the research. To support and verify the findings from quantitative research, qualitative
research by means of in-depth interviews and a review of case studies of NPOs was
employed. The in-depth interviews were conducted with top management from 14
organizations, which had wide diversity in terms of management approaches,
purposes, sizes, target groups for their services, and the nature of the activities
undertaken.
The study found that the most important factor that positively influenced the
performance of the NPOs was the charismatic leadership style of the leader. Also, the
NPO leaders were also equipped with the transformational leadership style, in terms
of intellectual stimulation. The second factor was the adoption of ICT in
communications and information sharing. The third factor was board roles and
responsibilities, in terms of financial management and fundraising; this factor could
least explain or forecast the performance of NPOs in Thailand.
Also, the qualitative research revealed that leadership was an important factor
to the success of NPOs because it encouraged other significant factors that are
valuable and which affect NPO performance. These factors included innovativeness
and revenue generation and sources. The board roles and responsibilities also dealt
with giving advice and building relationships with communities and external
organizations, which resulted in networking, a critical factor to innovativeness and
NPO performance. Based on the findings, an integrated framework was proposed to
manifest the relationship of these factors.
Table of contents
Description
Dissertation (D.P.A.)--National Institute of Development Administration, 2013.