Strategic policy framework for strengthening the potential of small and medium enterprises toward ASEAN Economic Community
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2014
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267 leaves
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b185251
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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Rujira Paesai (2014). Strategic policy framework for strengthening the potential of small and medium enterprises toward ASEAN Economic Community. Retrieved from: http://repository.nida.ac.th/handle/662723737/3141.
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Strategic policy framework for strengthening the potential of small and medium enterprises toward ASEAN Economic Community
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Abstract
This dissertation aimed to 1) analyze the environment of Thailand’s Small and
Medium Enterprises (SMEs) promotion policy in the past and the present SMEs
promotion plans in order to learn about its environment, 2) evaluate the outcomes of
the SMEs promotion policy in the past and the present Thai SMEs promotion plans
in order to know the policy outcomes and its relationship with the key stakeholders’
roles in the public and the private sectors, 3) analyze and evaluate the potential of
Thai SMEs in competing in the ASEAN Economic Community (AEC), and 4) propose
a strategic policy framework for strengthening the potential of SMEs toward the AEC,
and the latest accurate in-depth information that will benefit both the public and the
private sectors responsible for promoting and formulating the strategic policy to
support Thai SMEs.
In the research, the environment of the policy was analyzed by applying the
Kaplan and Norton’s Balanced Scorecard Perspectives and the SWOT analysis. The
policy was evaluated by using the North American Stakeholder Model, and the
SMEs’ potential was analyzed and evaluated by using the Malcolm Baldrige National
Quality Award (MBNQA), food manufacturing standards, and food safety. The data
for this qualitative research were collected from related documents, in-depth
interviews, and focus group. The data accuracy was checked by using the
triangulation method which allowed related individuals to verify the truthfulness. The
in-depth interview was conducted with the key informants in the public sector, i.e.,
the top and middle administrators from the Office of SMEs Promotion, the Ministry
of Industry, the Ministry of Commerce, the SME Bank, and the EXIM Bank, and
those in the private sector, i.e., entrepreneurs in food SMEs industry who received
SMEs National Awards. The participants of the focus group were general SMEs
entrepreneurs.
The policy evaluation showed that the public sector recognized the importance
of the need for SMEs development and promotion; however, the manufacturing sector
was the only focus. The SMEs promotion policy could not be accomplished due to
the limited budget, lack of promotion direction, and unsystematic coordination
and cooperation. The potential analysis confirmed that the private sector has played
an important role in propelling the economy. In general SMEs have encountered the
problems of the lack of 1) in-depth marketing information, 2) technology development,
innovation, and research to add value to food industry, 3) development and understanding
of continued networking, and 4) realization and recognition of good governance
in business. Therefore, both the public and the private sectors need to coordinate
in manufacturing based on the following 6 success factors: 1) Management quality
2) International standards 3) Safety 4) Value added 5) Marketing, and 6)
Collaborative network. These factors will enable SMEs to adapt themselves for
survival, continuous growth, and sustainability.
The following policy recommendations were made: 1) the government needs
to develop the national database of SMEs, 2) the coordinating office for SMEs needs
to be founded in order to enhance the policy networking collaboration, 3) the
administrators and officers responsible for SMEs must work honestly and earnestly,
and should be knowledgeable and understanding about SMEs, 4) the government
must have a clear policy and promote SMEs continuously, and 5) the public
and the private sectors in charge of developing SMEs must constantly receive
adequate resources that correspond with the SMEs promotion plan and necessary
information via Information and Communication Technology (ICT), electronic media,
telecommunication, and innovation.
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Dissertation (D.P.A)--National Institute of Development Administration, 2014