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Knowledge management practices and organizational performance : a case of the Royal Thai Air Force

by Pranee Mooklai

Title:

Knowledge management practices and organizational performance : a case of the Royal Thai Air Force

Author(s):

Pranee Mooklai

Advisor:

Tippawan Lorsuwannarat

Degree name:

Doctor of Public Administration

Degree level:

Doctoral

Degree department:

คณะรัฐประศาสนศาสตร์

Degree grantor:

National Institute of Development Administration

Issued date:

2014

Digital Object Identifier (DOI):

10.14457/NIDA.the.2014.25

Publisher:

National Institute of Development Administration

Abstract:

The objectives of the research were 1) to develop a model of knowledge management practices and organizational performance, 2) to validate the relationship of knowledge management practices and organizational performance in the model, and 3) to suggest for the improvement of knowledge management practices and organizational performance. This study investigated one independent variable (knowledge management practices), one intervening variable (innovation) and one dependent variable (organizational performance). Both quantitative research and qualitative research were conducted to test the relationship of the variables in the proposed model and conceptual framework. In quantitative research, a questionnaire survey was conducted to collect the data from all 185 commanders and directors of Royal Thai Air Force (RTAF) organizations. And the number of returned questionnaires was 100%. In qualitative research, the population were six RTAF administrators who were responsible for knowledge management. The unit of analysis was organization. The Path Analysis was employed to find out direct and indirect relationship of independent variable, the dependent variable and the intervening variable. The characteristics of sample were described by descriptive statistics. The findings from quantitative analysis proved the hypotheses of the proposed model. The findings were that knowledge management practices positively influenced the organizational performance, through innovation. The results of quantitative analysis were supported by the results of qualitative analysis. The model in this study contributes to the body of knowledge of knowledge management practices, innovation and organizational performance. This study contributes to the literature by theoretically developing a conceptual model and then empirically examining the relationships among knowledge management practices, innovation and organizational performance. The findings in this study are valuable for manager’s reference, especially for those whose circumstances are similar to the military organizations. The model provides useful information for managers to enhance organizational performance through knowledge management practices and innovation. Practitioners can use the findings to extend research on knowledge management and innovation. Further research should be conducted on the measurement of product innovation and other types of organization than the Royal Thai Air Force.

Description:

Dissertation (D.P.A.)--National Institute of Development Administration, 2014

Subject(s):

Knowledge management
KM

Keyword(s):

Royal Thai Air Force

Resource type:

Dissertation

Extent:

213 leaves

Type:

Text

File type:

application/pdf

Language:

eng

Rights:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

URI:

http://repository.nida.ac.th/handle/662723737/3143
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ทรัพยากรสารสนเทศทั้งหมดในคลังปัญญา ใช้เพื่อประโยชน์ทางการเรียนการสอนและการค้นคว้าเท่านั้น และต้องมีการอ้างอิงแหล่งที่มาทุกครั้งที่นำไปใช้ ห้ามดัดแปลงเนื้อหา และทำสำเนาต่อ รวมถึงไม่ให้อนุญาตนำไปใช้ประโยชน์เพื่อการค้า ไม่ว่ากรณีใด ๆ ทั้งสิ้น



This item appears in the following Collection(s)

  • GSPA: Dissertations [409]

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
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Email: NIDAWR@nida.ac.th    Chat: Facebook Messenger    Facebook: NIDAWisdomRepository
 

 

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
Library and Information Center | สำนักบรรณสารการพัฒนา
Email: NIDAWR@nida.ac.th    Chat: Facebook Messenger    Facebook: NIDAWisdomRepository
 

 

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