Digital governance in Nepal and elsewhere is perceived with much expectation and with some hopes of quality service. People anticipate a more inclusive and democratic society in which they can expect door-to-door services at any time and from any location. The lack of a well-defined organizational structure, a limited monitoring system, and various socio-political perspectives have necessitated a study of (e)-government in public organizations. The goal of the study was to look at how information and communication technology-based governance has ...