Since 1974, knowledge management has played a vital role in public administration. Public universities as a part of the public sector use knowledge management in order to increase their competitiveness for surviving in the era of globalization and earning revenue from other major sources. Thai public universities are obviously expected by the society and government to be the agencies for the creation and dissemination of knowledge for increasing Thailand’s competitiveness. However, the ranking of Thai public universities in 2010 due to publications ...