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    Implementation of knowledge management : a comparative study of the secretariat of the house of representatives and the senate of the Thai parliament 

    Pakpoom Mingmitr; Ploy Suebvises (National Institute of Development Administration, 2016)

    The problem addressed in this study is that little action is taken to create the value of Knowledge Management (KM) implementation for the Thai Parliament. There is a need to increase the understanding of KM in terms of the characteristics, processes, outcomes, and critical success factors (CSFs) in order to integrate a framework to study KM. The purpose of this study was to investigate the KM elements, in terms of characteristics, processes, outcomes, and the CSFs at the Thai Parliament. The research questions were: 1) How do KM characteristics ...