Browsing GSPA: Dissertations by Author "Panita Siriphat"
An empirical study of the relationship between job demand-control-support model, self-efficacy, burnout, information learning, and job performance: a case of employees in the Thai banking sector Panita Siriphat; Nisada Wedchayanon (National Institute of Development Administration, 2016)
Commercial banks in Thailand face many challenging tasks such as new regulations that impact business operations, the rapid adoption of digital banking by consumers. Commercial banks have employed a matrix organizational structure, combined with a flexible modern working practice. All these changes affect the form of organization that increase employees’ responsibilities and more autonomy than in the past. Employees have to perform multiple tasks which has led to increased levels of work stress. Additionally, employees need to acquire more ...