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dc.contributor.advisorPloy Suebvisesth
dc.contributor.authorPakpoom Mingmitrth
dc.date.accessioned2022-02-18T04:22:38Z
dc.date.available2022-02-18T04:22:38Z
dc.date.issued2016th
dc.identifier.otherb192772th
dc.identifier.urihttps://repository.nida.ac.th/handle/662723737/5493th
dc.descriptionThesis (Ph.D. (Development Administration))--National Institute of Development Administration, 2016th
dc.description.abstractThe problem addressed in this study is that little action is taken to create the value of Knowledge Management (KM) implementation for the Thai Parliament. There is a need to increase the understanding of KM in terms of the characteristics, processes, outcomes, and critical success factors (CSFs) in order to integrate a framework to study KM. The purpose of this study was to investigate the KM elements, in terms of characteristics, processes, outcomes, and the CSFs at the Thai Parliament. The research questions were: 1) How do KM characteristics affect the KM implementation at the Thai Parliament?; 2) How does the parliamentary staff deal with the KM processes at the Thai Parliament?; 3) How can KM outcomes support the KM implementation at the Thai Parliament?; 4) Why has leadership become the most important CSF for the KM success of the Thai Parliament?; and 5) What is the difference between the approach of KM implementation at the Secretariat of the House of Representatives and the Senate of the Thai Parliament?.th
dc.description.abstractThe overall research design was the qualitative research approach. A number of tools were used to collect the needed data and information - survey-questionnaires, in-depth interviews, critical incidents, and focus-group discussion. The results of the study generated four specific categories - characteristics, processes, outcomes, and the CSFs. The study showed that: 1) most staff members do not understand what the KM characteristics are, but they believe that process-based KM is the KM characteristic at the Thai Parliament; 2) this characteristic leads to the KM process at the Parliament, which has five stages - knowledge acquisition, knowledge creation, knowledge storage, knowledge transfer, and knowledge application, and most staff members think that knowledge sharing is the most important stage of all and they deal with KM by instruction; 3) KM outcomes were represented in terms of KM activities, i.e. the KM Day at the Secretariat of the Senate and the LO Day at the Secretariat of the House of Representatives, which support the concrete direction of the Thai Parliament as it aims to be a learning organization; and 4) both Secretariats agree that leadership is the most important CSF. The second group of the important CSFs was ICT, culture, network, training, and motivation. The rest were strategy, structure, HRM, measurement, and process. In the meantime, the study also set assumptions for the research study. In this respect, the findings were well-suited to respond to the assumptions. Lastly, the research study attempted to synthesis the findings and to establish an integrated KM-element to be a model for KM implementation success.th
dc.description.abstractThe conclusion of the study is as follows: a) both Houses have the same KM characteristic: a process-based approach; b) both Houses believe that KM processes contain five stages: knowledge acquisition, knowledge creation, knowledge storage, knowledge transfer, and knowledge application; c) both Houses participate in the LO Day / the KM Day as their KM outcomes; and d) both Houses believe that leadership is the most important CSF for KM success. The study contributes to the theory and practice of KM: a) as an authoritative guideline for social behavior, which is corroborated by Scott’s model of institutional pillars and carriers; and b) as a policymaking guideline, in terms of presenting an integrated model of KM implementation. Lastly, as the Thai Parliament is an important social change agent in the society and has the power to exert positive social change in society by engaging in KM, the implications of this research study provide a nascent study of the integration of KM knowledge at the Thai Parliament in order to support the best services for the MPs, who are representatives of the Thai people, accordinglyth
dc.description.abstractwhich has five stages - knowledge acquisition, knowledge creation, knowledge storage, knowledge transfer, and knowledge application, and most staff members think that knowledge sharing is the most important stage of all and they deal with KM by instruction; 3) KM outcomes were represented in terms of KM activities, i.e. the KM Day at the Secretariat of the Senate and the LO Day at the Secretariat of the House of Representatives, which support the concrete direction of the Thai Parliament as it aims to be a learning organization; and 4) both Secretariats agree that leadership is the most important CSF. The second group of the important CSFs was ICT, culture, network, training, and motivation. The rest were strategy, structure, HRM, measurement, and process. In the meantime, the study also set assumptions for the research study. In this respect, the findings were well-suited to respond to the assumptions. Lastly, the research study attempted to synthesis the findings and to establish an integrated KM-element to be a model for KM implementation success.th
dc.description.abstractThe conclusion of the study is as follows: a) both Houses have the same KM characteristic: a process-based approach; b) both Houses believe that KM processes contain five stages: knowledge acquisition, knowledge creation, knowledge storage, knowledge transfer, and knowledge application; c) both Houses participate in the LO Day / the KM Day as their KM outcomes; and d) both Houses believe that leadership is the most important CSF for KM success. The study contributes to the theory and practice of KM: a) as an authoritative guideline for social behavior, which is corroborated by Scott’s model of institutional pillars and carriers; and b) as a policymaking guideline, in terms of presenting an integrated model of KM implementation. Lastly, as the Thai Parliament is an important social change agent in the society and has the power to exert positive social change in society by engaging in KM, the implications of this research study provide a nascent study of the integration of KM knowledge at the Thai Parliament in order to support the best services for the MPs, who are representatives of the Thai people, accordingly.th
dc.description.abstractwhich has five stages - knowledge acquisition, knowledge creation, knowledge storage, knowledge transfer, and knowledge application, and most staff members think that knowledge sharing is the most important stage of all and they deal with KM by instruction; 3) KM outcomes were represented in terms of KM activities, i.e. the KM Day at the Secretariat of the Senate and the LO Day at the Secretariat of the House of Representatives, which support the concrete direction of the Thai Parliament as it aims to be a learning organization; and 4) both Secretariats agree that leadership is the most important CSF. The second group of the important CSFs was ICT, culture, network, training, and motivation. The rest were strategy, structure, HRM, measurement, and process. In the meantime, the study also set assumptions for the research study. In this respect, the findings were well-suited to respond to the assumptions. Lastly, the research study attempted to synthesis the findings and to establish an integrated KM-element to be a model for KM implementation success.th
dc.description.abstractThe conclusion of the study is as follows: a) both Houses have the same KM characteristic: a process-based approach; b) both Houses believe that KM processes contain five stages: knowledge acquisition, knowledge creation, knowledge storage, knowledge transfer, and knowledge application; c) both Houses participate in the LO Day / the KM Day as their KM outcomes; and d) both Houses believe that leadership is the most important CSF for KM success. The study contributes to the theory and practice of KM: a) as an authoritative guideline for social behavior, which is corroborated by Scott’s model of institutional pillars and carriers; and b) as a policymaking guideline, in terms of presenting an integrated model of KM implementation. Lastly, as the Thai Parliament is an important social change agent in the society and has the power to exert positive social change in society by engaging in KM, the implications of this research study provide a nascent study of the integration of KM knowledge at the Thai Parliament in order to support the best services for the MPs, who are representatives of the Thai people, accordingly.th
dc.description.provenanceMade available in DSpace on 2022-02-18T04:22:38Z (GMT). No. of bitstreams: 0 Previous issue date: 2016th
dc.format.extent394 leavesth
dc.format.mimetypeapplication/pdfth
dc.language.isoength
dc.publisherNational Institute of Development Administrationth
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.th
dc.subject.otherKnowledge managementth
dc.subject.otherOrganizational learningth
dc.subject.otherThe Senate of the Thai Parliamentth
dc.subject.otherThe Secretariat of the House of Representativesth
dc.titleImplementation of knowledge management : a comparative study of the secretariat of the house of representatives and the senate of the Thai parliamentth
dc.typeTextth
mods.genreDissertationth
mods.physicalLocationNational Institute of Development Administration. Library and Information Centerth
thesis.degree.nameDoctor of Philosophyth
thesis.degree.levelDoctoralth
thesis.degree.disciplineDevelopment Administrationth
thesis.degree.grantorNational Institute of Development Administrationth
thesis.degree.departmentSchool of Public Administrationth
dc.identifier.doi10.14457/NIDA.the.2016.3th


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