The causal relationship of organizational effectiveness of logistics service providers in Thailand

Abstract

This research is a study of the causal relationships of organizational effectiveness of logistics service providers in Thailand. The purpose of the study was 1) to study the causal relationships of transformational leadership, organizational culture, innovation climate and organizational effectiveness of logistics service providers in Thailand, and 2) to analyze and check the consistency of the causal relationships of transformational leadership, organizational culture, innovation climate and organizational effectiveness of logistics service providers in Thailand with empirical data.

The samples were logistics service providers in both public and private organizations who have a staff of more than 9,000. There were three organizations representing the samples, providing 644 informants in total, who were from the management and staff of these three organizations. The variables used in this research were four latent variables: organizational effectiveness, transformational leadership, organizational culture and innovation climate. The data was collected by using questionnaires. Statistics which were used for analyzing the data included percentage, mean, standard deviation, path analysis and a check of consistency of the model of causal relationships of organizational effectiveness of logistics service providers using empirical data.

The results from analyzing the data found that the model of causal relationships of organizational effectiveness of logistics service providers was consistent with the empirical data. Chi-square was 142.453, degree of freedom was 71, GFI was 0.970 and RMSEA was 0.044. Organizational effectiveness had the most direct effect from organizational culture, followed by transformational leadership and innovation climate. The effect size was 0.59, 0.48 and 0.19, respectively, with a significance level of 0.05. The variables in the model were able to explain the variance of organizational effectiveness of logistics service providers by 89.30 percent.