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dc.contributor.advisorNithinant Thammakoranontath
dc.contributor.authorThanyatida Gunadhamth
dc.date.accessioned2022-02-28T07:18:09Z
dc.date.available2022-02-28T07:18:09Z
dc.date.issued2020th
dc.identifier.otherb212168th
dc.identifier.urihttps://repository.nida.ac.th/handle/662723737/5529th
dc.descriptionThesis (Ph.D. (Computer Science and Information Systems))--National Institute of Development Administration, 2020th
dc.description.abstractNowadays, various industries widely utilize Knowledge Management Systems (KMSs) to facilitate knowledge management activities for improving organizational performance.  Nevertheless, organizations that use KMSs, are still facing difficulties in managing knowledge.  This research intends to enhance the functionalities of KMSs to better facilitate all KM processes.  First, the research aims to identify current problems occurred in the organization during knowledge discovery, knowledge capture, knowledge sharing, and knowledge application processes.  The research uses a qualitative approach by conducting an interview with selected organizations in Thailand.  The problems collected from the first part of the research are considered together with the idea of disruptive technologies.  In order to have competitive advantage in the market, the organization need to keep up with disruptive technologies.  This research then proposes KMSs’ functionalities which includes enhancing existing functions and developing new functions.  The proposed KMSs’ functionalities have been verified by KM experts from selected organizations in Thailand.  Several benefits of proposed KMSs’ functionalities are supporting employee learning, enabling work efficiency and effectiveness, discovering new insights, and improving organizational processes.th
dc.description.provenanceMade available in DSpace on 2022-02-28T07:18:09Z (GMT). No. of bitstreams: 2 5710431007.pdf: 4710006 bytes, checksum: 3e9fc464317de4ea6f2463eeacb05b01 (MD5) license.txt: 202 bytes, checksum: b73cf3ce748735a79944aa8bb026b893 (MD5) Previous issue date: 12th
dc.format.extent278 leavesth
dc.format.mimetypeapplication/pdfth
dc.language.isoength
dc.publisherNational Institute of Development Administrationth
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.th
dc.subjecte-Thesisth
dc.subjectKnowledge management processth
dc.subjectKnowledge management systemsth
dc.subject.otherKnowledge managementth
dc.subject.otherKnowledge management -- Technological innovationsth
dc.titleSupporting knowledge management processes by enhancing knowledge management systems functionalitiesth
dc.typeTextth
mods.genreDissertationth
mods.physicalLocationNational Institute of Development Administration. Library and Information Centerth
thesis.degree.nameDoctor of Philosophyth
thesis.degree.levelDoctoralth
thesis.degree.disciplineComputer Science and Information Systemsth
thesis.degree.grantorNational Institute of Development Administrationth
thesis.degree.departmentSchool of Applied Statisticsth
dc.identifier.doi10.14457/NIDA.the.2020.62


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