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AuthorDu, Yupei (1)Gao, Haifeng (1)Lin, Yapeng (1)Peetikarn Pattanawit (1)Sirachet Chopdee (1)Wang, Gao (1)Xu, Ling (1)Subjecte-Thesis (5)China -- Description and travel (1)China -- Guidebooks (1)Consumer behavior (1)Cross cultural communication (1)Cross-national communication barriers (1)Customer loyalty (1)Customer loyalty after service remedy (1)Decoding (1)Deep emotional labor (1)... View MoreDate Issued
2021 (8)

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Research on the influence of service employee emotional intelligence on customer loyalty in the context of service recovery 

Lin, Yapeng; Li, Zhongwu (National Institute of Development Administration, 2021)
Developing the service industry remains the focus of China's economic work for a long time to come. At present, the nation is also taking a series of measures to vigorously promote the reform and development of the service ...
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Influencing factors of tacit knowledge sharing behavior of teachers in colleges and universities based on the theory of planned behavior and knowledge transfer 

Xu, Ling; Li, Zhongwu (National Institute of Development Administration, 2021)
Nowadays, China has entered the era of knowledge economy. As the most important resource element for the survival and development of organizations, knowledge is the key source for individuals and organizations to acquire ...
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The effects of workplace spirituality and spiritual intelligence on person-organization fit, person-job fit and the subsequent effects on real estate agents' work behaviors and performance 

Peetikarn Pattanawit; Peerayuth Charoensukmongkol (National Institute of Development Administration, 2021)
The real estate brokerage industry plays a major role in the real estate sector and economy of Thailand. There are about 5,000 registered brokerage firms that conducted business with real estate agents and brokers in ...
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Cultural interaction and tourist destination loyalty : a case study of Phuket, Thailand 

Sirachet Chopdee; Sid Suntrayuth (National Institute of Development Administration, 2021)
The interaction between cultural factors and tourists’ destination loyalty has not yet been widely observed among research scholars. However, the knowledge of the interaction is necessary for understanding how culture is ...
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Mechanism of cross-national communication barriers between Chinese and Thai employees, a study of companies at the Eastern economic corridor of Thailand 

Wang, Gao; Li, Zhongwu (National Institute of Development Administration, 2021)
Scholars give different and inconsistent definitions of cross-national communication barriers. It is not beneficial for the research of cross-national communication barriers. To confirm the affecting factors of cross-national ...
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Determinants on college teachers' willingness to continue using in online teaching software: from flow experience prospective 

Unknown author; Li, Zhongwi (National Institute of Development Administration, 2021)
The world education system reform is developing towards the direction of digital evaluation. The online teaching market is large, and it is supported by Chinese government. Software companies would like to improve better ...
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The relationships between employee traits and work performance--based on the achievement goal orientation theory and TPB model 

Du, Yupei; Li, Zhongwi (National Institute of Development Administration, 2021)
With the development of economic globalization and the continuous improvement of the market economic system, enterprises are generally faced with frequent market changes, diversified development, increasing competitive ...
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Analysis of factors influencing tourists' willingness to revisit border cities in China 

Gao, Haifeng; Li, Zhongwu (National Institute of Development Administration, 2021)
With the overall development of the social economy and the improvement of people's daily life, tourism has become an indispensable part of the spiritual and material life of the nation. As a result, the development trend ...

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Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
Library and Information Center | สำนักบรรณสารการพัฒนา
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