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A causal model of factors affecting healthy organizations and job performance of employees in Thai independence hotels

by Nipaporn Sangsawang

Title:

A causal model of factors affecting healthy organizations and job performance of employees in Thai independence hotels

Author(s):

Nipaporn Sangsawang

Advisor:

Sangkae Punyasiri

Degree name:

Doctor of Philosophy

Degree level:

Doctoral

Degree discipline:

Integrated Tourism Management

Degree department:

Graduate School of Tourism Management

Degree grantor:

National Institute of Development Administration

Issued date:

2018

Digital Object Identifier (DOI):

10.14457/NIDA.the.2018.5

Publisher:

National Institute of Development Administration

Abstract:

The purpose of this research was to develop and validate a relationship between the causal factors affecting the healthy organization and performance of employees in Thai hotels. This research employed a mixed method approaches. For quantitative research, the sample consisted of 690 employees in the independent Thai hotels. The area of research are 4 star hotels which are the members of Thai Hotels Association (THA) in the Andaman Sea. The sampling techniques were randomly selected by multi-stage random sampling. Causal modeling involved the use of LISREL.
The results indicated that the relationships among factors affecting healthy organization, perceived organization support, organization culture, transformational leadership was consistent with the empirical data. (Chi-Square=120.74 df=101 Pvalue=0.088 GFI = 0.97 AGFI = 0.94 CFI = 1.00 NFI = 0.99 RMSEA=0.023 SRMR = 0.031) The variables in the proposed model accounted for 85 percent. The finding of this study could suggest Healthy Organization factors positively correlated with the organization culture and transformational leadership. This study also found that Healthy Organization has the largest influence on job performance, organization culture, and transformational leadership respectively. However, perceived organizational support was not found to have direct and indirect positive effect to healthy organization.
For qualitative method, this research interviewed with 10 executive managers or human resource managers. The finding reveled that organizational culture and role of transformational leadership have a significantly influence on healthy organization, which lead a higher employee performance. Thus, independent hotels pay a great attention to develop appropriate organizational culture among team. In addition, managers have to trust, respect and motivate their employees.

Description:

Thesis (Ph.D. (Integrated Tourism Management))--National Institute of Development Administration, 2018

Subject(s):

Causal models

Resource type:

Dissertation

Extent:

281 leaves

Type:

Text

File type:

application/pdf

Language:

eng

Rights:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

URI:

https://repository.nida.ac.th/handle/662723737/6037
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ทรัพยากรสารสนเทศทั้งหมดในคลังปัญญา ใช้เพื่อประโยชน์ทางการเรียนการสอนและการค้นคว้าเท่านั้น และต้องมีการอ้างอิงแหล่งที่มาทุกครั้งที่นำไปใช้ ห้ามดัดแปลงเนื้อหา และทำสำเนาต่อ รวมถึงไม่ให้อนุญาตนำไปใช้ประโยชน์เพื่อการค้า ไม่ว่ากรณีใด ๆ ทั้งสิ้น



This item appears in the following Collection(s)

  • GSTM: Dissertations [76]

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Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
Library and Information Center | สำนักบรรณสารการพัฒนา
Email: NIDAWR@nida.ac.th    Chat: Facebook Messenger    Facebook: NIDAWisdomRepository
 

 

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