Intercultural communication in the employment of burmese workers by local business in Southern Thailand

dc.contributor.advisorYubol Benjarongkijth
dc.contributor.authorPreeda Nakarayth
dc.description.abstractThe aims of this present study are: 1) to investigate intercultural communications between Thai employers and Burmese workers in the south of Thailand; 2) to compare their attitudes towards Thai and Burmese cultures; and 3) to examine relationship between their personal and organization factors and adaptive abilities. A mixed-methods research design was employed. An in-depth interview was conducted with Thai employers and Burmese employees to provide qualitative data. For the quantitative part a questionnaire was distributed for data collection. A nonrandom sampling method was applied to obtain the participants from the list of employers hiring Burmese employees. The sampling frame was defined as those employees whose original nationality was proven or imported based on MOU. Finally, a snow ball sampling technique was employed to gain the participants in Surat Thani, Ranong, and Songkhla. In terms of data analysis, Intercultural Communication Concepts, Hofstede’s Value Dimensions, Media and Media Exposure Behaviors, and Psychological and Cultural Factor Model were used as the basis for the theoretical
dc.description.abstractThe qualitative results indicated four areas of the differences in ethnographic attitudes of Thai employers and Burmese employees. Firstly, the employers reflected their positive attitudes towards the employees with no conflicts between the two parties. In contrast, Burmese employees still perceived Thai people to be suspicious. Secondly, regarding Thai mass media, the Thai workers noticed their roles in reproducing the idea of enmity between Thai and Burmese. On the contrary, theth
dc.description.abstractBurmese workers were not influenced by the mass media in the formation of their belief and negative attitudes. Next, historical lessons in class were related to their perceptions on the relationship between Thailand and Myanmar. Moreover, in terms of cultural dimensions, it was found that Thai employers were collectivistic, while the workers were more individualistic. Next, both Thai employers and Burmese workers appeared to be with high power distance and certainty avoidance. Moreover, the employers reflected high femininity, while the Burmese workers were more
dc.description.abstractThe quantitative data analysis of the Burmese workers’ attitudes towards their own culture and Thai culture indicated four areas of similarity. They showed traits of high power distance, high uncertainty avoidance, masculinity, and collectivism. However, the hypothesis testing showed different perceptions on power distance in Thai and Burmese contexts. In addition, different personal factors such as ethnicity, types of living, business types, working areas, and types of media exposure resulted in different levels of the adaptive abilities of the workers. Moreover, the ethnic attitude was the best predictor of the Burmese workers’ adaptive abilities. However, the results show a negative relationship. Other influential factors included age, educational levels, attitudes towards power distance, and knowledge about Thai culture, respectively. All of the five factors accounted for 12.3% of the Burmese workers’ adaptive abilitiesth
dc.format.extent248 leavesth
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subjectLocal Businessesth
dc.subject.otherIntercultural Communicationth
dc.titleIntercultural communication in the employment of burmese workers by local business in Southern Thailandth
dc.title.alternativeIntercultural communication in the employment of burmese workers by local business in Southern Thailandth
dc.typetext--thesis--doctoral thesisth
mods.physicalLocationNational Institute of Development Administration. Library and Information Centerth Graduate School of Communication Arts and Management Innovationthสถาบันบัณฑิตพัฒนบริหารศาสตร์thปรัชญาดุษฎีบัณฑิตth
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
6.47 MB
Adobe Portable Document Format
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
1.71 KB
Item-specific license agreed upon to submission