Factors affecting the implementation effectiveness of civil service reform policy in mongolia
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2011
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2554
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eng
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x, 195 leaves : ill. ; 30 cm.
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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National Institute of Development Administration. Library and Information Center
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Enkhbold, Tsendjav (2011). Factors affecting the implementation effectiveness of civil service reform policy in mongolia. Retrieved from: http://repository.nida.ac.th/handle/662723737/801.
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Factors affecting the implementation effectiveness of civil service reform policy in mongolia
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Abstract
Why is it that many well planned, important for the development of the country policies do not give the intended results and cause frustrations? What are the factors that make a policy successful? That is what the researcher intended to study in this work. The mediumterm civil service reform policy of the Mongolian government was selected asa case study. The revision of literatureled the researcher to the development of a conceptual model with four independent variables: political factors, clarity of policy goals and objectives, implementers’ disposition towards policy and implementation agency capability and authority. The main objectives of the mediumterm civil service reform of the Mongolian government were taken as the key factors of the dependent variable. his study applied both quantitative and qualitative approach to gain more comprehensive and meaningful finding. Quantitative methodology was applied as the main method with qualitative methodology used as a secondary method to support the results gained through quantitative study. This research used the data collected from the target populationthrough the survey questionnaires, indepth interviewsand documentary research. The unit of analysis in this study is theministries and implementing agencies of the Mongolian government. 500questionnaires were sent to all 62 central and local government organizations and received 381 response. However, fully answered 277 responses were used for analysis. The analysis of the correlation coefficients among all independent variables showed that there was no multicollinearity problemand the researcher proceeded further with multiple regression analysis as well as pathanalysis. The research results disclose that all four independent variables significantly and directly affect the implementation effectiveness of the civil service reform policy and, three out of these four have indirect impact on the dependent variable. The study shows that political factors have the highest direct and indirect effect. Stable and continual political supportthat was provided by the Government of Mongolia proved to be critical to the success of this policy. Being adopted by the highest levels of Government, the reform policy possessed more legal power, received more political support and financial resources and less resistance from different levels of governance. Political leadership made civil service reform a priority and encouragedcollective commitment for implementing it. Strong leadership facilitated the implementation process by developing common understanding of the government policy, showing the successes at an early stage and motivating continued effort. xternal monitoring by individuals andgovernment agenciesproved to be vital for the successful implementation of reform policy. The second highest direct and indirect effect comes from the clarity of policy objectives and strategies, which represent clearly defined policy goals and objectives and effective communication between all actors and stakeholders. The Governmentof Mongolia has developed a concrete action plan for the implementation to make the policy objectives and benefits of the civil service reform clear for everybod. Civil Service Council was very active in organizing training workshops for all levels of civil servants to make clear the reform policy goals and implementation strategies. ffective policy implementation requires an appropriate transmission of information and as an important part of the civil service reform, proper IT infrastructure and an appropriate database for the civil service system were established. Implementers’ disposition towards the policy came with the third highest totaleffect. ffectiveand successful implementation of a policy requires not only understanding, but also commitment, support and willingness to carry it outfrom the implementers. Implementing agency capability and authority was the factor that had only direct affect on the implementation effectiveness of the civil service reform policy inMongolia. The analysis of this research confirmed that the theoretical implications were very much applicable to the civil service reform policy in Mongolia. All the major factors of the model had direct and indirect influence on the dependent variable; however, their influence was of different degrees. Based on the research findings, the researcher provides recommendations on how to increase the implementation effectiveness in all major areas of the civil service reform in Mongolia.
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Thesis (Ph.D. (Development Administration))--National Institute of Development Administration, 2011