Factors leading to work passion for innovative work behavior: case study of small hotel business in Thailand

dc.contributor.advisorWasita Boonsathornth
dc.contributor.authorPraweena Kasaith
dc.date.accessioned2022-06-10T05:06:01Z
dc.date.available2022-06-10T05:06:01Z
dc.date.issued2017th
dc.date.issuedBE2560th
dc.descriptionThesis (Ph.D. (Human Resource and Organization Development))--National Institute of Development Administration, 2017th
dc.description.abstractThe purposes of this research are to examine firstly, the meaning of innovation and how innovative work behavior is developed, secondly, the meaning of work passion for innovative work behavior among executives and employees in the small hotel business, thirdly, the factors leading to work passion for innovative work behavior, and lastly, the model of factors leading to work passion for innovative work behavior of executives and employees of the small hotel business.th
dc.description.abstractThis research employed a qualitative method with multiple case studies. Six boutique hotels and four hostels with Thailand Boutique Award and has been described by online reviewers as being innovative were chosen from different regions of Thailand. Forty participants including ten owners/executives and thirty employees with innovative experience were purposive selected for the interview in a form of semi-structure both individually and focus group.th
dc.description.abstractIn finding the meaning of innovation, executives and employees of the small hotel business view innovation as improvement, novel, uniqueness and modification. In addition, there are five categories of innovation found from the participants’ innovation experiences which included; product/service, process, managerial, marketing, and institutional. Product/service was the most visible form of innovation among participants. Moreover, the innovative experience of participants developed through different stages of innovative work behavior including; idea generation, idea promotion, and idea realization.th
dc.description.abstractTo explain the meaning of work passion for innovative work behavior among executives and employees in a small hotel business, the major themes that described work passion were presented in the aspect of affect (complacency, euphoria, anxious), cognition (concentration on developing business, sense of ownership, concern for stakeholders) and behavior (striving for excellence, eagerness to learn, exertion/never giving up, altruism, entrepreneurial spirit). However, the research findings mainly suggested that work passion concept for innovative work behavior of executives and employees of the small hotel business were perceived as positive feeling (e.g. complacency and euphoria), concern for stakeholders, striving for excellence, and entrepreneurial spirit to create and develop an innovative work.th
dc.description.abstractThe results of factors leading to work passion for innovative work behavior revealed in four different themes included; job factors (autonomy, meaningful work, feedback, task variety), organizational factors (collaboration, performance expectations, engagement in the organization, development program, organizational strategy), relationship factors (connectedness with leader, connectedness with colleagues, engagement with the customer), and individual factor (personality). The finding also reported that executives and employees perceived meaningful work, engagement in the organization, and personality as an important factor which could lead them to have more work passion for innovative work behavior.th
dc.description.abstractThe implication of this study was to provide guidelines with useful recommendations and practices for building work passion for the innovative work behavior of the small hotel business. The researcher would propose the executives or owners of the small hotel business to work with employees as a team, give a clear guidance, empower as possible, and assure to accommodate/facilitate guests well since employees really concerned with the great experience of their guests. The researcher also recommended to motivate employees more by providing training and development and business trip to other hotels to stimulate their innovation.th
dc.description.abstractSince the findings found Corporate Social Responsibility (CSR) as a factor to increase work passion for innovative work behavior of small hotel business, the researcher recommended to conduct further study under the topic of “Corporate Social Responsibility (CSR) as a factor leading to work passion for small hotel business”.th
dc.format.extent173 leavesth
dc.format.mimetypeapplication/pdfth
dc.identifier.doi10.14457/NIDA.the.2017.41
dc.identifier.otherb201180th
dc.identifier.urihttps://repository.nida.ac.th/handle/662723737/5878th
dc.language.isoength
dc.publisherNational Institute of Development Administrationth
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.th
dc.subjectWork passionth
dc.subject.otherInnovative work behaviorth
dc.titleFactors leading to work passion for innovative work behavior: case study of small hotel business in Thailandth
dc.typetext--thesis--doctoral thesisth
mods.genreDissertationth
mods.physicalLocationNational Institute of Development Administration. Library and Information Centerth
thesis.degree.departmentSchool of Human Resource Developmentth
thesis.degree.grantorNational Institute of Development Administrationth
thesis.degree.levelDoctoralth
thesis.degree.nameDoctor of Philosophyth
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