The influence of the second-order stakeholder dimension of csr on employee engagement: the mediating role of organizational trust

dc.contributor.advisorBusaya Virakulth
dc.contributor.authorSiriwan Kaewchirdth
dc.date.accessioned2022-09-05T08:53:24Z
dc.date.available2022-09-05T08:53:24Z
dc.date.issued2018th
dc.date.issuedBE2561th
dc.descriptionThesis (Ph.D. (Human Resource and Organization Development))--National Institute of Development Administration, 2018th
dc.description.abstractThe purpose of this study was to explore the effects of Corporate Social Responsibility (CSR) as a second-order construct on employee engagement with the mediating role of organizational trust. It looked for the connection by using quantitative methods to verify the effects of CSR on employee engagement and the mediating effect of trust. The implication of this study was to guide organizations about the role of CSR and how to design CSR efforts in order to improve employee engagement and trust. Structural equation modelling (SEM) was used to test the hypotheses whether engagement in CSR affected employee engagement and organizational trust. The sample frame was designed from Thailand’s ESG (Environment, Social, and Governance) 100 listed organizations certified by Thai Listed Company Associated and Thaipat Institute. Sixty-seven items, from both existing and new developed questionnaires, were sent to 633 respondents. Findings first supported that perceived CSR in relation to seven dimensions of stakeholders, namely employees, customers, shareholders, suppliers, community, environment, and government, positively related to employee engagement and organizational trust. Results also highlighted that organizational trust was positively and partially mediated the relationship between CSR and employee engagement.th
dc.format.extent161 leavesth
dc.format.mimetypeapplication/pdfth
dc.identifierb203135th
dc.identifier.doi10.14457/NIDA.the.2018.14
dc.identifier.urihttps://repository.nida.ac.th/handle/662723737/6016th
dc.language.isoength
dc.publisherNational Institute of Development Administrationth
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.th
dc.subjectCorporate social responsibilityth
dc.titleThe influence of the second-order stakeholder dimension of csr on employee engagement: the mediating role of organizational trustth
dc.typetext--thesis--doctoral thesisth
mods.genreDissertationth
mods.physicalLocationNational Institute of Development Administration. Library and Information Centerth
thesis.degree.departmentGraduate School of Human Resource Developmentth
thesis.degree.disciplineHuman Resource and Organization Developmentth
thesis.degree.grantorNational Institute of Development Administrationth
thesis.degree.levelDoctoralth
thesis.degree.nameDoctor of Philosophyth
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