dc.contributor.advisor | Kasemsarn Chotchakornpant | th |
dc.contributor.author | Shovkovyy, Oleg | th |
dc.date.accessioned | 2017-07-22T10:39:43Z | |
dc.date.available | 2017-07-22T10:39:43Z | |
dc.date.issued | 2015 | th |
dc.identifier.other | ba188420 | th |
dc.identifier.uri | http://repository.nida.ac.th/handle/662723737/3457 | th |
dc.description | Dissertation (Ph.D. (Development Administration))--National Institute of Development Administration, 2015. | th |
dc.description.abstract | E-Government, defined by author as a new way of organizing the governance
of society, which implies openness and transparency, and effectiveness and
competency in developing and providing governmental services for all entities of
society, where “e” refers to ICT as a means of supporting this effort. Despite being
identified as one of the top priorities of the Ukrainian government, the
implementation and adoption of e-Government services in Ukraine are facing
numerous challenges and barriers, which need to be known, considered, and treated
carefully for the new developments to succeed. | th |
dc.description.abstract | The reviewed literature suggested the absence of research on e-Government in
Ukraine, thus the main goals of this study were, by reporting on the perceptions of eready
citizens regarding the adoption of e-Government, to identify the factors that
affect this adoption and to make my own contribution to the development of
knowledge in the field of e-Government in the country. In order to do so, a survey
questionnaire and case study interviews were used to collect the research data from
409 e-ready Ukrainians. E-ready citizens were defined as the legal-aged Internet
users, the potential recipients of the government and public services provided in
electronic form over the Internet. As a result of the triangulation of findings from the
quantitative and qualitative phases of the mixed methods (MM) research design
employed in the study, eight factors that affected the adoption of e-Government
services in Ukraine were identified, namely: awareness, computer literacy, perceived
ease of use, perceived usefulness, perceived public value, the individual culture value
preference of uncertainty avoidance, trust in the government, and trust in the Internet. | th |
dc.description.abstract | Research has also reported on the high rates of the behavioral intentions of eready
citizens to use e-Government services and, at the same time, it points out the
low rates of the actual use of those services. As a result, the adoption of eGovernment
services amongst e-ready citizens in Ukraine, defined as a
superimposition of its actual use onto the behavioral intentions to use e-Government
services, was reported to be slightly higher than average or 56.5%. Accordingly, the
adoption rate amongst all legal-aged Ukrainians was just 23.6%. Overall, the level of
development of e-Government services in Ukraine was found to be low. | th |
dc.description.abstract | veloped for this study, the extended TAM model could explain 42% of the
variance in the behavioral intentions of e-ready citizens toward the use of eGovernment
services and only 2% of the variance in the actual use. Eight out of ten
hypothesized relationships of the research model were accepted. | th |
dc.description.abstract | In the conclusion of the study, the researcher proposes a comprehensive model
in order to study the factors affecting the adoption of e-Government services. | th |
dc.description.abstract | In order to improve the rates of the actual use of e-Government services, the
researcher has proposed a set of recommendations for those involved in the planning,
development, and implementation of e-Government in Ukraine. Particularly, greater
attention needs to be paid to increasing the awareness and improving the design of eGovernment
services. It is also be necessary to improve the computer literacy
especially of older Ukrainians. | th |
dc.description.provenance | Submitted by Budsakorn Kaewpitakkan (toomool@gmail.com) on 2017-07-22T10:39:42Z
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ba188420.pdf: 5318799 bytes, checksum: 010d9f0f8871d5d0e049e7beb39a25c5 (MD5) | th |
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Previous issue date: 2015 | th |
dc.format.extent | 401 leaves | th |
dc.format.mimetype | application/pdf | th |
dc.language.iso | eng | th |
dc.publisher | National Institute of Development Administration | th |
dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | th |
dc.subject | E-Government | th |
dc.subject.other | Ukraine -- Politics and government | th |
dc.subject.other | Internet in public administration -- Ukraine | th |
dc.title | Adoption of e-government services in Ukraine | th |
dc.type | Text | th |
mods.genre | Dissertation | th |
mods.physicalLocation | National Institute of Development Administration. Library and Information Center | th |
thesis.degree.name | Doctor of Philosophy | th |
thesis.degree.level | Doctoral | th |
thesis.degree.discipline | Development Administration | th |
thesis.degree.grantor | National Institute of Development Administration | th |
thesis.degree.department | คณะรัฐประศาสนศาสตร์ | th |
dc.identifier.doi | 10.14457/NIDA.the.2015.61 | |