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Digital literacy of the aviation labour force in Eastern economic corridor

by Sariyapa Kantawan

Title:

Digital literacy of the aviation labour force in Eastern economic corridor

Author(s):

Sariyapa Kantawan

Advisor:

Kullatip Satararuji

Degree name:

Doctor of Philosophy

Degree level:

Doctoral

Degree discipline:

Communication Arts and Innovation

Degree department:

The Graduate School of Communication Arts and Management Innovation

Degree grantor:

National Institute of Development Administration

Issued date:

2021

Digital Object Identifier (DOI):

10.14457/NIDA.the.2021.11

Publisher:

National Institute of Development Administration

Abstract:

The study was a mixed-method of both qualitative and quantitative research, aimed 1) to study the current condition of the aviation industry in Eastern Economic Corridor 2) to analyse the main factors that affect the digital literacy of the aviation labour forces and 3) to find the correlation of the main factors that affect the digital literacy of the aviation labour forces. The research was conducted into two parts. Part 1: Qualitative research was conducted by descriptive research methodology, which was conducted by using literature reviews and in-depth interviews of the aviation industry labour forces. Part 2: Quantitative research was conducted by a one-shot descriptive study to examine the correlation of the factors towards those of the aviation industry labour forces. The results were found that U-Tapao Rayong-Pattaya International Airport is a strategic location. It is appropriated for the aviation industry of the region not only for the security but for the commercial events as well. The characteristics of the population revealed that the major group was male over 45 years old, married, got a bachelor degree, government operators in engineering departments, fair English skills, 15,000-25,000 baht per month, and over 5 years experiences in the aviation industry. The majority of the respondents spent their time for the digital media 4-6 hours a day for daily news. They used their smart phones during their operating for fulfilling their jobs through the Line application. The majority of the respondents were keen in using computers and accessing the sources through the applications, and could process the sources for presenting both on line and e-mails. The majority of the respondents believed that they would gain more digital literacy benefit, more effective operations, and development of units under the condition provided the digital software and hardware effectively. In term of digital literacy, the organisation did not provide widespread support to access to digital technology. Therefore, it was still complicated in accessing the Internet resulting in slow development. The knowledge about digital technology arising from age differences among the workers at the operation levels. The digital technology learning of individual was impacted on different levels. In addition, their language skills were at a moderate level. To understand the digital technology, they did not understand the change from traditional to digital systems, because the work performance effectiveness to miss the goals was set by the organization. To use the digital technology, such skills, it was not widely available in the aviation industry. This included problems in organisational internal communications resulting in misunderstandings between individuals in different levels of the management hierarchy, which impacted the use of digital technology to its full potential. The demographic factors that affected media use behaviours were ages, marital status, occupations, job departments, English skills, income and job experiences. The demographic factors that affected the performance and innovation effort expectations were education levels, occupations, job positions, and income. The demographic factors that affected the social influences were ages, education levels and job departments. The demographic factors that affected the facilities condition were ages and education levels. The demographic factors affected the digital literacy were gender, age, education levels, occupations, job positions, job departments, English skills, income, and job experiences. The digital media usage behaviours correlated with the purpose of using digital media in performance and innovation effort expectations, social influences and the facilities condition. The digital media usage behaviours correlated with the purpose of using digital media, the online media activities and the application used during work in the digital literacy. The digital media usage behaviours, performance and innovation effort expectations, social influences, and facilities condition correlated with digital literacy.

Description:

Thesis (Ph.D. (Communication Arts and Innovation))--National Institute of Development Administration, 2021

Subject(s):

Thailand, Eastern -- Economic policy

Keyword(s):

e-Thesis
Digital literacy
Aviation force
Eastern economic corridor
Media usage

Resource type:

Dissertation

Extent:

169 leaves

Type:

Text

File type:

application/pdf

Language:

eng

Rights:

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

URI:

https://repository.nida.ac.th/handle/662723737/5992
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ทรัพยากรสารสนเทศทั้งหมดในคลังปัญญา ใช้เพื่อประโยชน์ทางการเรียนการสอนและการค้นคว้าเท่านั้น และต้องมีการอ้างอิงแหล่งที่มาทุกครั้งที่นำไปใช้ ห้ามดัดแปลงเนื้อหา และทำสำเนาต่อ รวมถึงไม่ให้อนุญาตนำไปใช้ประโยชน์เพื่อการค้า ไม่ว่ากรณีใด ๆ ทั้งสิ้น



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  • GSCM: Dissertations [52]

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Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International license.

Copyright © National Institute of Development Administration | สถาบันบัณฑิตพัฒนบริหารศาสตร์
Library and Information Center | สำนักบรรณสารการพัฒนา
Email: NIDAWR@nida.ac.th    Chat: Facebook Messenger    Facebook: NIDAWisdomRepository
 

 

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