The influence of the second-order stakeholder dimension of csr on employee engagement: the mediating role of organizational trust
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2018
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2561
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Edition
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eng
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application/pdf
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161 leaves
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eISSN
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b203135
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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National Institute of Development Administration. Library and Information Center
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Siriwan Kaewchird (2018). The influence of the second-order stakeholder dimension of csr on employee engagement: the mediating role of organizational trust. Retrieved from: https://repository.nida.ac.th/handle/662723737/6016.
Title
The influence of the second-order stakeholder dimension of csr on employee engagement: the mediating role of organizational trust
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Abstract
The purpose of this study was to explore the effects of Corporate Social
Responsibility (CSR) as a second-order construct on employee engagement with the
mediating role of organizational trust. It looked for the connection by using
quantitative methods to verify the effects of CSR on employee engagement and the
mediating effect of trust. The implication of this study was to guide organizations
about the role of CSR and how to design CSR efforts in order to improve employee
engagement and trust. Structural equation modelling (SEM) was used to test the
hypotheses whether engagement in CSR affected employee engagement and
organizational trust. The sample frame was designed from Thailand’s ESG
(Environment, Social, and Governance) 100 listed organizations certified by Thai
Listed Company Associated and Thaipat Institute. Sixty-seven items, from both
existing and new developed questionnaires, were sent to 633 respondents. Findings
first supported that perceived CSR in relation to seven dimensions of stakeholders,
namely employees, customers, shareholders, suppliers, community, environment, and
government, positively related to employee engagement and organizational trust.
Results also highlighted that organizational trust was positively and partially mediated
the relationship between CSR and employee engagement.
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Thesis (Ph.D. (Human Resource and Organization Development))--National Institute of Development Administration, 2018