Analysis of organizational culture and commitment to the Ministry of Public Health under the central administration : a comparative study of service agents and policy agents

Abstract

The purpose of this study was to determine the perceived and preferred organizational culture types, organizational culture profile, levels of organizational commitment, and relationship between organizational culture and commitment. This research was a single organization case analysis of the Ministry of Public Health (MOPH) that comparedservice agents and policy agents. This study extended previous research into the public organization context by using three survey instruments: the Organizational Culture Assessment Instrument (OCAI) developed by Cameron and Quinn (1999); the Organizational Culture Profile (OCP) developed by Sarros et al. (2005), and the Organizational Commitment Questionnaire (OCQ) developed by Meyer and Allen (1991). Six hundred and ninety questionnaires were distributed with a completed survey return rate of 73.8%; 374 from service agents and 135 from policy agents. Frequency distributions, mean, standard deviation, and t-test were used to analyze the data. A stepwise regression was also used to identify which independent variables were predictors of organizational commitment.