The investigation of major determinants affecting the effectiveness of knowledge management implementation in Thai Public Universities according to higher education plan no 10 BE 2008-2011
Issued Date
2012
Issued Date (B.E.)
2555
Available Date
Copyright Date
Resource Type
Series
Edition
Language
eng
File Type
application/pdf
No. of Pages/File Size
200 leaves : ; 30 cm.
ISBN
ISSN
eISSN
DOI
Other identifier(s)
Identifier(s)
Access Rights
Access Status
Rights
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Rights Holder(s)
Physical Location
National Institute of Development Administration. Library and Information Center
Bibliographic Citation
Citation
Srirath Gohwong (2012). The investigation of major determinants affecting the effectiveness of knowledge management implementation in Thai Public Universities according to higher education plan no 10 BE 2008-2011. Retrieved from: http://repository.nida.ac.th/handle/662723737/884.
Title
The investigation of major determinants affecting the effectiveness of knowledge management implementation in Thai Public Universities according to higher education plan no 10 BE 2008-2011
Alternative Title(s)
Author(s)
Advisor(s)
Editor(s)
item.page.dc.contrubutor.advisor
Advisor's email
Contributor(s)
Contributor(s)
Abstract
Since 1974, knowledge management has played a vital role in public administration. Public universities as a part of the public sector use knowledge management in order to increase their competitiveness for surviving in the era of globalization and earning revenue from other major sources. Thai public universities are obviously expected by the society and government to be the agencies for the creation and dissemination of knowledge for increasing Thailand’s competitiveness. However, the ranking of Thai public universities in 2010 due to publications and research was quite poor. In addition, there has been no empirical research on the major determinants affecting the effectiveness of knowledge management implementation in Thai public universities according to Higher Education Development Plan No. 10 B.E. 2551-2554. Hence, the main objective of this study is to investigate the major determinants affecting the effectiveness of knowledge management implementation in Thai public universities in order to obtain new knowledge by testing the theories of public policy implementation and knowledge management of foreign scholars using Thai data. Consequently, in order to achieve the above research objectives, this study develops research models based on the literature of public policy implementation and knowledge management related to their effectiveness. There are nine critical independent variables selected for the proposed model as follows: clarity in policy goals and directives, characteristics of the university, resources, external actors’ support and control, type, form of establishment, size, and budget of the university. On the other hand, effectiveness is measured by product-to-market excellence (publications/research and innovation) and customer intimacy (academic service), where the data were obtained from the Self-Assessment Report (SAR) and a questionnaire on the opinions of public university officers regarding the publication of research and innovation. All variables have been operationalized for conducting the questionnaire survey. The survey was conducted to identify the critical factors affecting the effectiveness of knowledge management implementation in Thai public universities. The target population of this study was the main campus of 79 public universities. Quantitative analysis was mainly employed for the data analysis and qualitative analysis was used to complement the quantitative results. Factor analysis was conducted to find the correct model for the analysis, whereas hierarchical multiple regression was employed to find the significant factors affecting the effectiveness of knowledge management in Thai public universities. According to the factor analysis, the independent variables were then replaced with the following variables: internal affairs management, clarity of goals in resource management, university’s culture, and external actors’ support and control, type, form of establishment, size, and budget of university. The return of the questionnaire was 40 public universities for a 50.6% rate of return. The results from the analysis of data from questionnaire and the SAR reports strongly indicated that the effectiveness of knowledge management implementation in Thai public universities according to Higher Education Development Plan No. 10 B.E. 2551- 2554 positively depended on internal affairs management, clarity of goals in resource management, the university’s culture, and external actors’ supports and controls, type, form of establishment, size, and budget of the university. Similarly, the data from the in-depth interviews also indicated the same critical factors. Consequently, the results confirm all of the theories from the literature review—that all of the classical factors from the public policy implementation literature are highly functional in terms of explaining the effectiveness of knowledge management implementation in Thai public universities, though almost of them are theories from the 1980s. Last, the author employed concept of the entrepreneurial spirit of David Osborne and Ted Gaebler regarding the implementation of knowledge management in Thai public universities.
Table of contents
Description
Thesis (Ph.D. (Development Administration))--National Institute of Development Administration.