A model of the development of executives' behavior in the planning process for risk management concerning loss of human resources in small and medium sized hotels in the touristic island of Surat Thani Province
by Pongchan Klaiudom
Title: | A model of the development of executives' behavior in the planning process for risk management concerning loss of human resources in small and medium sized hotels in the touristic island of Surat Thani Province |
Author(s): | Pongchan Klaiudom |
Advisor: | Therdchai Choibamroong |
Degree name: | Doctor of Philosophy |
Degree level: | Doctoral |
Degree discipline: | Integrated Tourism Management |
Degree department: | The Graduate School of Tourism Management |
Degree grantor: | National Institute of Development Administration |
Issued date: | 2016 |
Digital Object Identifier (DOI): | 10.14457/NIDA.the.2016.39 |
Publisher: | National Institute of Development Administration |
Abstract: |
The objectives of this research are: 1) to study the behavior in the planning
process for human resources risk management of executives of small and medium
sized hotels in touristic islands of Surat Thani province, 2) to evaluate the performance
in the planning process for human resources risk management by executives of small
and medium sized hotels in touristic islands of Surat Thani province, 3) to synthesize
the planning process for human resources risk management of small and medium sized
hotels in touristic islands of Surat Thani province, and to create a model of the development
of executives’ behavior in the planning process for risk management concerning loss
of human resources in small and medium sized hotels in touristic islands of Surat Thani
province. This research is both quantitative and qualitative. The population includes
218 owners or the general managers or the owners and general managers of small and
medium sized hotels in touristic islands of Surat Thani province, whose number of
employees is under 50 persons and number of rooms operated is under 50 rooms, with
a sample of 141 persons randomized by specific sampling and simple random sampling
techniques. The instrument used in this research is a questionnaire. The data were
analyzed by using descriptive statistics which includes frequency, standard deviation,
cross tabulation, Chi-square, and one-way ANOVA. In terms of qualitative data, the
data were collected by semi-structured interviews and were analyzed by using content
analysis. The research employed a semi-structured interview to obtained at a which would be used in creating a questionnaire and supporting the results of quantitative research
obtained from 40 executives of small and medium sized hotels in touristic islands of
Surat Thani province. The data were also analyzed by using content analysis and focus
group discussions (FGD) in order to acquire a model of the development of executives'
behavior in the planning process for risk management in terms of loss of human resources
of small and medium sized hotels in touristic islands of Surat Thani province. |
Description: |
Thesis (Ph.D. (Integrated Tourism Management))--National Institute of Development Administration, 2016 |
Subject(s): | Hotels -- Thailand -- Surat Thani
Hospitality industry -- Personnel management Tourism -- Personnel management |
Resource type: | Dissertation |
Extent: | 531 leaves |
Type: | Text |
File type: | application/pdf |
Language: | eng |
Rights: | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. |
URI: | https://repository.nida.ac.th/handle/662723737/5276 |
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